Privacy Policy

GarthysWorld ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Who we are

GarthysWorld is a web design and digital services company based in Hartlepool, UK. You can contact us at [email protected] or by calling 01429 284 442.

2. What data we collect

We may collect the following types of personal data:

• Name, email address, phone number, and business name when you contact us, request a quote, or register for the Business Hub.
• Website usage data (pages visited, time on site) via analytics tools.
• Project and communication data when you use the Business Hub.
• Payment information processed securely through our payment provider — we do not store card details.

3. How we use your data

• To respond to enquiries and deliver the services you've requested.
• To manage your Business Hub account and project communications.
• To send service updates, invoices, and relevant communications.
• To improve our website and services through anonymised analytics.

We do not sell your personal data to third parties.

4. Legal basis for processing

We process your data on the basis of:

• Contract — to fulfil services you've engaged us for.
• Legitimate interests — to run and improve our business.
• Consent — where you've explicitly opted in to marketing.

5. Data retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Business Hub data is retained for the duration of your account plus 12 months after closure.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (where applicable).
• Object to or restrict processing.
• Data portability.

To exercise any of these rights, email us at [email protected].

7. Cookies

We use essential cookies to operate our website and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

8. Third-party services

We use trusted third-party services including hosting providers, analytics platforms, and payment processors. Each operates under their own privacy policy and appropriate data processing agreements.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

10. Contact

If you have any questions about this policy, please contact us at [email protected].